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Snowflake Eel

$65.00

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The Snowflake Eel, also known as the Snowflake Moray Eel, Clouded Moray, or Starry Moray, is one of the most beautiful morays, and inhabits caves and crevices throughout the Indo-Pacific reefs. In the wild, it can grow to 39 inches; most captive specimens will not exceed 24 inches.

This is a very hardy eel, but an escape artist. A 50 gallon or larger aquarium with plenty of live rock and a tightly fit canopy is ideal. Most of the eels that are lost in an aquarium are due to poorly sealed tanks. The Snowflake Eel is safe to house with any fish it cannot easily swallow. It can be housed with some invertebrates, like anemones and corals, but not crustaceans.

The wild Snowflake Eel is a nocturnal predator, ambushing fish and crustaceans. In the tank, it will take frozen or freeze-dried krill, fish, shrimp, and most meaty foods. It can be taught to hand feed, although this should be done with caution, as it can inflict a painful bite.

Approximate Purchase Size: Small: 4" to 8"; Medium: 8" to 12"; Large: over 12"

Shipping Policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in your shipment, we will contact you via email or phone.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Overnight Shipping: 1 business day

Delivery delays can occasionally occur due to carrier issues, weather, or other unforeseen factors.

Shipment Confirmation and Order Tracking

You will receive a shipping confirmation email once your order has shipped. This email will include your tracking number(s). The tracking number will be active within 24 hours.

Shipping Locations

We currently ship to addresses within the United States (and U.S. territories if applicable).
We do not ship to P.O. Boxes or APO/FPO/DPO addresses at this time.

If you would like international shipping, please contact us prior to placing your order to see if special arrangements can be made.

Damages

We are not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Missing or Lost Packages

If your package shows as “delivered” but you haven’t received it:

  1. Check with neighbors or family members who might have received it on your behalf.

  2. Verify your shipping address on the order.

  3. Contact the shipping carrier directly to open a claim.

If you still need help, reach out to our customer support team at [your email address] and we’ll do our best to assist.

Contact Us

If you have any questions about this shipping policy, please contact us at:
đź“§ [your email address]
📞 [your phone number]


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